TERMS AND CONDITION
Terms and Conditions
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1. Acceptance of Terms
By accessing or using our website and purchasing products from us, you agree to abide by these terms and conditions. If you do not agree with any part of these terms, please do not use our website or purchase our products.
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2. Product Description and Pricing
We make every effort to provide accurate and detailed descriptions of our products, including materials used and sizing. However, please note that variations may occur, especially with batik prints, due to the artisanal nature of the work. Each piece is handcrafted, resulting in slight differences in color, pattern, and texture. As such, the product you receive may not be an exact replica of the item pictured on our website. We strive to showcase the unique beauty of each batik piece while ensuring that the overall design and quality meet our standards. If you have any questions about a specific product, please feel free to contact us for more information before making a purchase.
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3. Ordering Process
To place an order, simply add the desired items to your shopping cart and proceed to checkout. You will be required to provide accurate and up-to-date information for billing, shipping, and contact purposes. Once your order is confirmed, you will receive an email notification with the details of your purchase.
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4. Payment Terms
We accept payment via credit cards, debit cards, bank transfer/ PAYNOW. All prices are listed in Singapore dollar (SGD) and are inclusive of applicable taxes. Payment must be made in full at the time of purchase.
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5. Shipping and Delivery
We offer shipping to Singapore only. Please refer to our Shipping Policy for more information.
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6. Returns and Exchange
We want you to be completely satisfied with your purchase. If you are not satisfied due to sizing issue or defects, you may return the item within 3 days of receipt for a refund or exchange, subject to our Returns and Exchange Policy. Please note that certain conditions may apply, and shipping fees may be non-refundable.
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7. Privacy Policy
We are committed to protecting your privacy and complying with the Personal Data Protection Act (PDPA) in Singapore. Please review our Privacy Policy to understand how we collect, use, and safeguard your personal information.